Accessibility Statement

Last Updated: 1 August 2026

1. Our Commitment to Accessibility

At Origo Packaging, we are committed to ensuring that our website, www.origopackaging.co.uk, is accessible to everyone, including people with disabilities. We believe that all users should have equal access to information and services, and we are continually working to improve the accessibility and usability of our digital platforms.

This Accessibility Statement outlines the steps we have taken and continue to take to make our website accessible in accordance with the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, as well as best practices aligned with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

2. Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including:

Visual impairments (blindness, low vision, colour blindness)
Hearing impairments (deafness, hard of hearing)
Motor impairments (limited fine motor control, inability to use a mouse)
Cognitive impairments (learning disabilities, dyslexia, autism, memory impairments)

3. Accessibility Features

We have implemented the following features to improve accessibility on our website:

3.1 Keyboard Navigation

All interactive elements (links, buttons, forms, menus) can be accessed and operated using a keyboard alone
A logical tab order is maintained throughout the site
Focus indicators are clearly visible

3.2 Screen Reader Compatibility

Proper heading structure (H1–H6) is used to organise content logically
Alternative text (alt text) is provided for all meaningful images
ARIA (Accessible Rich Internet Applications) landmarks and labels are used where appropriate
Form fields are associated with descriptive labels

3.3 Colour and Contrast

Text and background colour combinations meet or exceed WCAG 2.1 AA contrast ratio requirements (minimum 4.5:1 for normal text, 3:1 for large text)
Information is not conveyed by colour alone
Links are distinguishable from surrounding text by more than just colour

3.4 Text and Typography

Text can be resized up to 200% without loss of content or functionality
Line height and spacing are optimised for readability
Sans-serif fonts are used for body text to improve legibility

3.5 Forms and Interactive Elements

All form fields have clear, descriptive labels
Error messages are specific and provide guidance on how to correct mistakes
Required fields are clearly indicated
Captchas and security features have accessible alternatives

3.6 Multimedia

Videos include captions or transcripts where applicable
Audio content is accompanied by text alternatives
Users can control autoplay settings

3.7 Consistent Navigation

Navigation menus are consistent across all pages
Breadcrumbs are provided to help users understand their location within the site
A search function is available to help users find content quickly

4. Assistive Technologies

Our website is designed to be compatible with commonly used assistive technologies, including:

Screen readers (e.g., JAWS, NVDA, VoiceOver, TalkBack)
Screen magnification software
Speech recognition software
Switch access devices
Refreshable Braille displays

5. Known Limitations

While we strive to ensure full accessibility, we are aware of some limitations:

Limitation	Description	Planned Resolution
Third-Party Content	Some embedded content from third-party providers (e.g., payment gateways, live chat widgets, social media feeds) may not fully meet WCAG 2.1 AA standards	We are working with vendors to improve accessibility or provide accessible alternatives
PDF Documents	Some downloadable documents (e.g., templates, guides) may not be fully accessible	We are progressively updating all PDFs to meet accessibility standards
Legacy Content	Older blog posts or pages may not fully conform to current accessibility standards	We are auditing and updating legacy content on an ongoing basis
Video Content	Some older videos may lack captions or transcripts	We are adding captions and transcripts to all new and existing video content

6. Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email	support@origopackaging.co.uk
Phone	44 7882 759557
Address	27 Gilbert St, London, London, United Kingdom W1K 5HQ

We aim to respond to accessibility feedback within 5 Working Days.

7. Reporting Accessibility Issues

If you find any part of our website difficult to use or inaccessible, please let us know and we will do our best to assist you. You can also contact the Equality and Human Rights Commission (EHRC) if you are not satisfied with our response:

Website: www.equalityhumanrights.com
Phone: 0808 800 0082

8. Enforcement Procedure

Origo Packaging is committed to making its website accessible in accordance with UK law. In the event that we receive a complaint about accessibility, we will:

Acknowledge the complaint within 3 Working Days
Investigate the issue and provide a response within 10 Working Days
Take reasonable steps to resolve the issue promptly

9. Continuous Improvement

Accessibility is an ongoing priority for Origo Packaging. We regularly:

Conduct accessibility audits using automated tools and manual testing
Train our web development and content teams on accessibility best practices
Review and update our website to incorporate new accessibility standards
Engage with users with disabilities to understand their needs and improve our services